How do I Make payments?

We solely take funds through T/T, Financial institution wire switch or wire transfers through Western Union or MoneyGram or through world remit, relying on how briskly you need your order processed and shipped out. Word that we don’t take funds through PayPal.

What are the Payment Terms?

– For orders between 500 Bins to 1000 bins, Full cost is required upfront. Orders above 1000 Bins, 50% required upon Bill and the stability 50% paid towards full transport paperwork.
– C.O.D (Money on Supply) Can also be obtainable solely to purchasers we’ve got provided to earlier than. That’s to say, common prospects. If it’s your first time shopping for from us please do be aware that you don’t qualify for COD.
–Letter of Credit score (LC) Is for order above 10×40 Ft Containers.
–Fee on Sight. Shopper have to make an order and pay 10% for processing charge earlier than coming to our warehouse to finish the transaction.

How long does it take to process my payment?

– Processing time will depend on the type of cost you select. Funds made through T/T or Financial institution Wire Switch might take as much as 5 enterprise days generally to be processed into our checking account relying on middleman banks concerned.
Should you make funds through Wire Switch (Western Union), we’re more likely to verify the funds the identical day and your order processed as soon as we verify the funds. We are going to ship you a affirmation e mail as quickly as we’ve got obtained your cost.

What can I do to ensure there are no delays in processing my payment?

Delays in funds processing is usually attributable to middleman banks and in addition while you make funds through financial institution switch. We have now gone additional to create accounts with most main banks with quick and dependable networks to ensure that funds to be processed inside the shortest time potential.
When putting your order, kindly notify us on which financial institution you may be paying from so we are able to problem you with corresponding financial institution particulars to hurry up the transaction. Additionally, it is advisable to use the reference quantity in your Proforma Bill. Be sure you make your cost out for the correct quantity together with VAT and transport expenses if relevant.
For small orders, we all the time advise you make funds through Wire Switch(Western Union) so we are able to verify funds and course of the orders as quickly as potential.

How do I cancel my order?

When you have not but forwarded your cost, you may cancel your order by calling us. Orders, the place no cost has been obtained, shall be canceled robotically after three days. If you wish to cancel your order and have already forwarded cost, we have to wait to obtain cost earlier than canceling your order and we would require your financial institution particulars to course of your refund.

How soon will you ship my order after you receive my payment?

As soon as cost is confirmed, it takes between 2 to three days to course of your order. As soon as we course of your order, we proceed to have it shipped and all transport paperwork shall be despatched to your e mail and later posted through DHL as originals so you should use it to clear your items on the vacation spot port.

Can I change my shipping address?

Sure, you may contact us to vary the transport deal with earlier than and after your order is shipped. Change of deal with after the order has been dispatched might lead to extra transport expenses relying on what the shippers will say.